Frequently Asked Questions

We have compiled a short list of the most commonly asked questions regarding our product and service. 


  • How long must I wait for my quotation?

We aim to provide customers with quotations for branded clothing, printed stationery and promotional products within the hour. For all quotations, we require artwork and an estimated order quantity in order to provide you with an accurate quotation. 


  • Do you have minimum order quantities? 

We don't have minimum order quantities on orders using digital printing, sublimation printing, CAD cut or transfer printing. Due to the set-up costs associated with other decoration methods. It is not feasible to produce smaller runs. 


  • How is the price of my order determined?

Price is determined by a number of variables. These variables include the product (garment), decoration method and any set-up charges involved in the production process (number of screen or colours in your printed design, stitch count, design digitising) including the number of locations requiring branding, (such as front, back, left chest, sleeve etc) and delivery costs. 


  • How can I reduce the price per item?

Increase the quantity size of your order. Printing works on economies of scale - the more you order the less expensive the item and thus, the unit price of the garments or item decreases. 

Simplify your artwork or design by reducing the number of colours/size.

Reduce the number of positions and locations requiring branding.  


  • What are set-up charges?

Set-up charges are those that are incurred for unique, bespoke items. These charges cover the productions steps and development of the order process. These range from, artwork and design, digitising and screen charges.

Digitising is the process of converting your logo into the correct format so that it can be translated and understood by embroidery machines. The process involves breaking your existing logo or artwork into individual stitches so that the machine can embroider it onto the garment. Without the process, the machine simply wouldn't be able to perform its task. 

Screen charges refer to the production of individual silk screens required to print each colour in your design. The method of printing is only recommended for large runs. 


  • Can you print onto clothing supplied by me? 

At Print Addiction, we supply thousands of different items which have been manufactured especially for branding. Some items of clothing are not suitable for printing or embroidery. As spillages and spoilage sometimes occur in production, for this reason, we cannot accept customers own goods for decorating. 


  • How long will it take to produce my order?

At Print Addiction, we pride ourselves by being able to offer our customers shorter than average lead times. Typically, the lead time depends on the product of choice, the order quantity and required decoration. To help give you an idea of turn-around time, we have provided some guides below:

Photo Gifts / Custom T-shirts: Same day if ordered before 12:00 noon. Next day for orders thereafter. 

Printed clothing (below 20 units): 1 - 5 working days, from the date or artwork approval and payment. 

Printed Clothing (above 20 units): 7 - 10 working days from the date or artwork approval and payment. 

Embroidered Clothing: Existing customer, 3 - 7 working days / New customers (new logo set-up), 7 - 10 working days from the date of artwork approval and payment. 

Printed Stationary: 2 - 7 working days, with same days possible of some products.

Promotional Products: 2 - 28 working days,  from the date of artwork approval and payment. 

Lead times fluctuate during busy periods, our staff will always advise you on leads times during your initial enquiry. The recommended lead times provided above are subject to stock availability and local public holidays. Working days: Monday - Friday only. 


Was your question not listed or you require further information? Ask us by email - sales@printaddiction.ie